Your privacy and emotional safety are fundamental to WarmLoop. This guide explains how we protect your data and ensure a safe healing environment.

Your Privacy

Data Protection

• • We never sell your data - Your information stays yours
• • Private conversations - All your chats are completely private to your account
• • No training on your data - We specifically use AI model providers that do not train on user inputs
• • Permanent deletion - When you delete a chat, it's gone forever from our systems

What We Store

• • Account information - Email and basic profile data
• • Your creations - Characters, scenarios, and personas you create
• • Chat history - Only accessible by you, stored securely
• • Preferences - Your settings and customizations
• • Usage logs - Non-sensitive data to prevent abuse and ensure usage quotas

AI Providers

We carefully select AI providers that:

• • Do not train models on user conversations
• • Do not store or analyze your personal interactions
• • Maintain strict data privacy standards
• • Process requests without retaining content

Bring Your Own Key (OpenRouter)

If you use your own OpenRouter API key:

• • Privacy depends on your OpenRouter account settings
• • Important: Enable these settings in your OpenRouter account:
  • • "Disable training on models"
  • • "Do not log my data"
• • Without these settings, your conversations may be used for training
• • You're responsible for managing your own API key privacy settings

Content Safety

Moderation Systems

• • Automated screening - AI moderation runs on all queries and images
• • Sexual content prevention - Strict filters block inappropriate content
• • Community standards - Published content is reviewed for therapeutic quality
• • Reporting system - Users can report concerning content

Safe Content Guidelines

WarmLoop maintains a safe environment by:

• • Focusing on therapeutic, healing interactions
• • Preventing sexual or inappropriate content
• • Supporting emotional growth and attachment healing
• • Encouraging warmth and connection

Important Disclaimers

AI Limitations

WarmLoop is not a replacement for professional help:

• • AI cannot replace licensed therapists or mental health professionals
• • AI responses should not be treated as medical or psychological advice
• • AI cannot replace genuine human connection and relationships
• • Always verify important information with qualified professionals
• • Learn more about potential risks in this article on Chatbot Psychosis

AI Output Warning

AI responses are not deterministic and may be unpredictable:

• • Content may sometimes be triggering, offensive, or harmful
• • Responses can vary even with identical inputs
• • AI may generate unexpected or inappropriate content
• • User discretion is strongly advised
• • If content upsets you, please take a break and seek support

No Guarantees Disclaimer

WarmLoop makes no guarantees about AI effectiveness:

• • We do not guarantee AI will help with any specific condition or need
• • Results vary greatly between individuals
• • AI interactions may not provide any benefit
• • Some users may find AI interactions unhelpful or counterproductive
• • This platform is provided "as is" without warranties of any kind
• • Use of WarmLoop is entirely at your own risk

When to Seek Professional Help

Contact professional services for:

• • Mental health crises or emergencies
• • Suicidal thoughts or self-harm urges
• • Serious psychological conditions
• • Medical concerns or symptoms

Crisis Resources

If you're in crisis, please reach out immediately:

• • National Suicide Prevention Lifeline: 988 or 1-800-273-8255
• • Crisis Text Line: Text HOME to 741741
• • International Crisis Lines: findahelpline.com
• • Emergency Services: 911 (or your local emergency number)

Using WarmLoop Safely

Best Practices

• • Supplement, don't replace - Use WarmLoop alongside professional support
• • Set boundaries - Take breaks when needed
• • Stay grounded - Remember these are AI interactions
• • Seek human connection - Balance AI interactions with real relationships

Emotional Safety

• • Go at your pace - There's no rush in healing
• • Choose comfortable content - Skip scenarios that feel too intense
• • Use safety features - Adjust settings to your comfort level
• • Trust your instincts - If something feels wrong, stop and take a break

Your Control

Privacy Settings

You always have control over:

• • What information you share in your profile
• • Which characters and scenarios are public or private
• • Your chat history and saved conversations
• • Account deletion and data removal

Note: Personas are always private and never shared publicly.

Data Requests

You can request:

• • A copy of your data
• • Correction of inaccurate information
• • Deletion of your account and all associated data
• • Information about how your data is used

Reporting Concerns

If you encounter concerning content or behavior:

1. • Use the report button on any content
2. • Contact support through your profile settings
3. • Provide details to help us investigate
4. • We review all reports promptly

Age Requirements

WarmLoop is for users 18 and older:

• • The platform is designed for adult healing journeys
• • We do not moderate for age-appropriateness, only sexual content
• • Adult topics related to healing are not censored
• • AI that cannot discuss serious matters cannot help heal them
• • No collection of unnecessary personal information

Contact Us

For privacy or safety concerns:

• • Use the contact form in your profile settings
• • Email support (address available when logged in)
• • Report urgent safety issues immediately

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Remember: WarmLoop is a tool for emotional support and growth, not a replacement for professional mental health care. Always prioritize your safety and well-being, and seek professional help when needed.