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Healing Library

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Frequently Asked Questions

Support

Answers to common questions about WarmLoop


General Questions

What is WarmLoop?

WarmLoop is a community-driven platform for AI-powered therapeutic storytelling. It creates interactive experiences designed to meet unmet attachment needs through warmth and connection.

Is WarmLoop free to use?

Yes! You can use WarmLoop as a guest or create a free account to save your creations and chat history.

Who can use WarmLoop?

WarmLoop is for users 18 and older. The platform deals with adult healing topics that require mature understanding.

How is WarmLoop different from other AI chat platforms?

WarmLoop specifically focuses on:

  • Attachment-based healing
  • Therapeutic interactions
  • Community-created content
  • Warm, supportive narratives
  • Dynamic scenarios with WarmScript

Privacy & Data

Do you sell my data?

No, we never sell your data. Your information stays yours.

Are my chats private?

Yes, all your chats are completely private to your account. No one else can see them.

Do AI providers train on my conversations?

No, we specifically use AI providers that do not train on user inputs. If you bring your own OpenRouter key, you must enable "Disable training on models" and "Do not log my data" in your OpenRouter account settings.

What happens when I delete a chat?

When you delete a chat, it's permanently removed from our systems and cannot be recovered.

Are my personas public?

No, personas are always private and never shared publicly. Only characters and scenarios you create can be made public if you choose.

What data do you store?

  • Account information (email, profile)
  • Your creations (characters, scenarios, personas)
  • Chat history (private to you)
  • Preferences and settings
  • Non-sensitive usage logs for abuse prevention and quotas

Safety & Content

Is WarmLoop a replacement for therapy?

No, WarmLoop is not a replacement for professional mental health care. AI cannot replace licensed therapists or human connection. Always seek professional help when needed.

What if I'm in crisis?

If you're in crisis, contact professional help immediately:

  • National Suicide Prevention Lifeline: 988 or 1-800-273-8255
  • Crisis Text Line: Text HOME to 741741
  • Emergency Services: 911

Is content moderated?

We use AI moderation to prevent sexual content. We do not censor adult topics related to healing, as discussing serious matters is necessary for healing them.

Can AI responses be harmful?

Yes, AI outputs can sometimes be triggering, offensive, or harmful due to their non-deterministic nature. User discretion is advised. If content upsets you, take a break and seek support.

Why is WarmLoop 18+?

Adult healing topics need to be discussable without censorship. An AI that cannot discuss serious matters cannot help heal them.

Memory & Chapters

What are memory cards and chapters?

Chapters are automatically detected segments of your conversation (20-50 messages) that mark natural story breaks. Memory cards capture critical plot points and events within those chapters, acting like bookmarks for important moments.

How often are summaries generated?

Summaries are automatically generated every 25 messages. Each summary is cumulative, including all events from the conversation start to maintain full context.

Can I edit AI-generated memories?

Yes! You can edit any AI-generated memory card. When you do, it becomes marked as "AI-modified" to show it has your personal touch. You can also create your own memory cards from scratch.

How do chapters help with long conversations?

Chapters organize long conversations into manageable segments, making it easy to:

  • Jump to specific story points
  • Track plot progression
  • Find important events quickly
  • Maintain narrative continuity

When do chapters appear?

The chapter navigation appears once your conversation reaches 10+ messages. The AI then analyzes for natural breaks and continues updating as you chat.

Can I force the AI to re-analyze chapters?

Yes, click the refresh icon in the Chapter Navigation overlay to regenerate chapters. This clears existing chapters and starts fresh analysis in the background. You'll be notified when the new chapters are ready. This is useful if the current chapters don't seem right or after major edits.

Are memory cards limited?

AI generates 0-3 memory cards per chapter automatically, focusing on the most critical events. You can manually add unlimited memory cards to capture personal moments.

What happens to chapters when I delete messages?

Chapter positions automatically adjust when messages are deleted. If all messages in a chapter are deleted, that chapter is removed and the previous chapter may reopen.

Using WarmLoop

How do I start chatting?

Find a scenario or character using the Search feature, click "Chat", and begin your interaction. You can create a persona or use an existing one.

What are the chat features?

  • Auto-Advance: Automatically displays the next message after a timer
  • Typewriter Effect: Words appear as if being spoken
  • Background Aura: Animated background based on the scenario
  • Suggestions: Get contextual response options

Do I need an account?

No, you can use WarmLoop as a guest. Creating a free account lets you:

  • Save your personas
  • Keep chat history
  • Create and publish content
  • Track your favorites

What are personas?

Personas represent your role in scenarios. They can be general or tailored for specific scenarios. Many scenarios suggest custom personas when you start.

Content Creation

Can I create my own content?

Yes! Everyone can create and share characters and scenarios. Published content that meets quality standards may be featured in the main library.

What is WarmScript?

WarmScript is our dynamic content system that personalizes scenarios based on selected characters, settings, and user choices. It uses variables like {mentor} and conditional blocks like [requires:] to create unique experiences.

Publish quality content focused on warmth, healing, and connection. Content that demonstrates therapeutic value and community benefit may be selected for the featured library.

Can I use variables in the starting message?

Yes! Use character variables like {mentor}, dialog generation like {mentor:dialog:"greet warmly"}, and conditional blocks with [requires:] to create dynamic opening messages.

What makes good therapeutic content?

  • Focus on emotional safety and support
  • Create authentic, warm characters
  • Design scenarios that foster growth
  • Test your creations before publishing

Technical Questions

What does "Bring Your Own Key" mean?

You can use your own OpenRouter API key for AI interactions. If you do, make sure to enable privacy settings in your OpenRouter account for data protection.

Can I use custom settings in my scenarios?

Yes! You can define custom settings that users fill in when starting your scenario, like city names, nicknames, or difficulty levels.

Which browsers are supported?

WarmLoop works best on:

  • Chrome (latest)
  • Safari (latest)
  • Edge (latest)

Note: Firefox may experience performance issues with some features.

Can I use WarmLoop on mobile?

Yes, WarmLoop is fully responsive and works on iOS devices, Android devices, tablets, and desktop browsers.

Limitations & Disclaimers

Does WarmLoop guarantee healing?

No, we make no guarantees about AI effectiveness. Results vary greatly between individuals. Some may find it unhelpful. The platform is provided "as is" at your own risk.

Can I trust AI responses?

AI responses should not be treated as professional advice. They are non-deterministic and can vary. Always verify important information with qualified professionals.

What if AI generates inappropriate content?

AI responses are unpredictable and may sometimes generate unexpected content. If this happens, please report it and take a break. Remember that user discretion is advised.

Getting Help

Where can I learn more?

How do I report problems?

Use the report button on any content, or contact support through your profile settings.

I have a question not answered here

Contact support through your profile settings or explore our other documentation for more detailed information.


Remember: WarmLoop is a community platform for therapeutic storytelling. We're here to support healing journeys through warmth and connection, but always prioritize professional help when needed.


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